Privacy Policy

1.1 Information You Provide Directly

When you submit a quote request, contact form, or project inquiry, we collect the information you provide — such as your name, email address, phone number, project address, and project description. We use this information solely to respond to your inquiry and deliver our drafting services.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical data including your IP address, browser type and version, pages viewed, time spent on pages, and referring URLs. This data is collected in aggregate and is used for website performance analysis only.

1.3 Communications

If you communicate with us via email or messaging platforms, we retain those communications to provide continuity of service and to reference project specifications accurately.

We use the information we collect for the following purposes:

• To respond to your quote requests and project inquiries

• To deliver architectural drafting services you have engaged us for

• To send project updates, draft revisions, and delivery notifications

• To improve our website's performance and user experience

• To comply with applicable legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3.1 Analytics

Our website uses Google Analytics to understand aggregate usage patterns, such as which pages are visited and how visitors navigate the site. Google Analytics uses cookies to collect this information in aggregate. No personally identifiable information is shared with Google for analytics purposes. You can review Google's privacy practices at policies.google.com/privacy.

3.2 Essential Cookies

Our website may use minimal essential cookies required for core functionality, such as remembering form state. These cookies do not track your behavior across other websites and are not used for advertising.

3.3 No Third-Party Advertising Cookies

We do not use advertising networks, retargeting pixels, or behavioral tracking cookies of any kind. We do not display third-party advertisements on our website.

Our website is hosted on Yegara Host. Our hosting provider processes web requests on our behalf and is subject to its own privacy and security practices. When you submit a contact form, data may be temporarily processed by our hosting infrastructure during transmission.

We use Resend to deliver quote-request notification and auto-reply emails. Those communications are governed by Resend's terms and privacy policy.

We do not integrate social media login, third-party payment processors on this website, or any other data-sharing third-party services beyond those described above.

We retain project-related information (including drawings, scope documents, and communications) for a minimum of 3 years following project completion to support permit resubmissions, corrections, and client reference needs. Contact form inquiries that did not result in a project are deleted within 12 months.

You may request deletion of your data at any time by contacting us at the address below, subject to any legal obligations we have to retain certain records.

6.1 California Residents (CCPA)

If you are a California resident, you have the right to: know what personal information we collect, request deletion of your personal information, and opt out of the sale of personal information (we do not sell personal information). To exercise these rights, contact us at the address below.

6.2 EEA / UK Residents (GDPR)

If you are located in the European Economic Area or the United Kingdom, you have the right to: access your personal data, correct inaccurate data, request erasure, restrict processing, and data portability. You also have the right to lodge a complaint with your local supervisory authority. To exercise these rights, contact us at the address below.

6.3 All Users

Regardless of your location, you may contact us at any time to request access to, correction of, or deletion of any personal information we hold about you.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Project files are stored in access-controlled environments. Communications are transmitted over encrypted channels (TLS/HTTPS).

Despite these measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard protections.

If you have questions about this Privacy Policy, or wish to exercise your data rights, please contact us:

PermitSet

Email: hello@permitset.co

Website: https://permitset.co/contact

We will respond to privacy-related requests within 30 days.